Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thekellyclinic.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, how you arrived at the Site, and how you interact with it.
We refer to this as Device Information.
We collect Device Information using the following technologies:
- Cookies – data files placed on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
- Log files – track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – electronic files used to understand how visitors browse the Site.
When you make, or attempt to make, a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number.
This is referred to as Order Information.
When we refer to Personal Information in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- Process and fulfil orders
- Take payment and arrange delivery
- Provide order confirmations and invoices
- Communicate with you regarding your purchase
- Screen orders for potential fraud or risk
Where you have given consent, we may also use your information to provide updates, offers, or marketing communications relating to our products and services.
We use Device Information to:
- Help screen for potential fraud and security risks
- Improve and optimise our website
- Understand how customers interact with the Site
- Assess the effectiveness of our marketing and advertising
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and provide our services.
For example:
- Our online store is powered by Shopify. You can read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy
We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.
Behavioural Advertising
We may use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.
You can opt out of targeted advertising using the links below:
You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/
Do Not Track
Please note that we do not change our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.
To exercise these rights, please contact us using the details below.
We process your information to fulfil contracts with you (such as completing an order) or to pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, or for legal or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or to make a complaint, please contact us at:
Email: info@thekellyclinic.com
