1. Introduction

Welcome to The Kelly Clinic website. These Terms of Service (“Terms”) govern your use of our website and any purchases made through it. By accessing our site or placing an order, you agree to comply with these Terms in full.

If you do not agree with any part of these Terms, please do not use our website or services.

Our online shop is hosted by Shopify, which provides the e-commerce platform enabling us to offer products and services online.

2. Eligibility & Use of the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement and are of legal age in your place of residence.

You agree not to use this site or its products for any unlawful, fraudulent, or unauthorised purpose. Any attempt to interfere with the website’s security, functionality, or data integrity is strictly prohibited.

3. Our Right to Refuse Service

We reserve the right to decline or cancel orders, restrict access, or refuse service to any individual at our discretion, including in cases of suspected misuse, fraud, or breach of these Terms.

4. Information on the Website

All content on this site is provided for general information purposes only. While we make every effort to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.

We may update or remove content at any time without prior notice.

5. Products, Services & Availability

Some products and services are available exclusively online and may be offered in limited quantities.

We reserve the right to:

• Limit purchases per customer
  
• Discontinue products or services
  
• Change pricing or descriptions without notice
  

Product images are for illustrative purposes only and may vary slightly from what is displayed on your screen.

6. Orders, Pricing & Payment

All prices are subject to change without notice.

We may cancel or adjust orders if pricing errors, stock issues, or payment concerns arise. If this happens, we will contact you using the details provided at checkout.

You are responsible for ensuring that all billing and contact information is accurate and up to date.

7. Returns & Hygiene Policy

Due to strict hygiene and safety standards, we cannot accept returns or issue refunds for opened or used skincare products or medical-grade devices.

If an item arrives damaged or faulty, please contact us within 14 days of delivery with proof of purchase and photographic evidence so we can review the issue.

Items marked as final sale are non-returnable.

8. Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

Any interaction with third-party platforms is at your own risk.

9. Customer Feedback & Submissions

Any feedback, suggestions, or content you provide to us may be used by The Kelly Clinic for business purposes without obligation to compensate or respond.

You confirm that your submissions do not infringe the rights of any third party or contain unlawful or harmful material.

10. Personal Data

Your personal information is collected and processed in accordance with our Privacy Policy, which outlines how your data is handled and protected.

11. Errors & Corrections

Occasionally, information on our website may contain errors or inaccuracies. We reserve the right to correct these and to cancel orders affected by such issues at any time.

12. Prohibited Activities

You must not use the website to:

• Break any law or regulation
  
• Misrepresent information
  
• Upload malicious software
  
• Infringe intellectual property rights
  
• Harass, abuse, or discriminate against others
  
• Attempt to bypass website security
  

Violations may result in immediate termination of access.

13. Disclaimer & Limitation of Liability

Our website, products, and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free use.

To the fullest extent permitted by law, The Kelly Clinic is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

14. Indemnity

You agree to indemnify and hold harmless The Kelly Clinic from any claims, damages, or costs arising from your breach of these Terms or misuse of the website.

15. Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Termination

We may suspend or terminate your access to the website at any time if these Terms are breached. All obligations incurred prior to termination remain enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and The Kelly Clinic.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Ireland.

19. Updates to These Terms

We may revise these Terms from time to time. Continued use of the website after changes are posted indicates acceptance of the updated Terms.

20. Contact Us

If you have any questions about these Terms, please contact us at:

info@thekellyclinic.com